FAQ

What types of souvenirs do you offer, and are they customizable?

Currently, we offer keychains, bottle openers, photo magnets, sticker packs, and are increasing the offering over time. 
Custom souvenirs can be folded into our production orders to reduce your MOQ.  For instance, our production MOQ for photo magnets is 30,000pcs/PO but your
MOQ (same size) is only 500pcs/design. For keychains, it's only 200pcs plus $170 mold charge and design fee (if any).

What is the quality like?

In all our souvenir range, we aim for the best quality within a reasonable price range. 
For instance, Groovy Gear keychains use nickle-coated steel rings to prevent rust, and use the highest quality enamel.  While this adds 0.10 USD more at the production level, it means our keychains won't rust if it gets sea-breezes. Not sure about wet!

What is the minimum purchase requirement?

Currently, 900 THB, as it takes time to pack and process orders, prepare documentation and arrange shipping. 

Do you require a deposit to confirm an order?

We require full payment before an order is shipped.  We accept direct transfer, major credit cards, PayPal.

Do you give a money-back guarantee?

Please inspect your purchase as soon as you receive it. If a hotel customer, leave the entire package with the front desk after telling us, and we will credit whichever payment method you used to make payment within 30 days.